Trusted by Hundreds of Dealers
Why Dealers Choose Pam Over Numa
Why Dealers Choose Pam Over Numa
Numa is built around an inbox. Pam is built around the call, and the campaigns that fill your service lane.
Pam works harder for you. Booking more service appointments. Filling more test drives. Capturing more revenue. Delivering the core functionality today's dealerships run on.
Pam is always on, answering calls, booking appointments, and following up so no customer slips through the cracks.
Pam answers every call live and books it in your scheduler before the customer hangs up.
Pam is always on. Overflow, after hours, and weekends, 24/7, so customers never wait.
Pam drives results. Dealers free up staff by saving 35+ hours each month and keep advisors focused on customers.
SK
Sarah K.
Tomorrow at 9 AM works great for me.
Pam
Great! What date and time would you like to bring in your Camry for service, Sarah?
SK
Sarah K.
That would be 571 696 3430
Pam
Certainly, can I please have the number associated with vehicle?
SK
Sarah K.
Hey Pam it's Sarah. I would like to schedule an oil change.
Pam
Hi, this is Pam from General Automotive.
Who do I have the pleasure of speaking with today?
SK
Sarah K.
Lorem ipsum dolor sit amet, consectetur adipis elit, sed do eiusmod
Pam
Great! What date and time would you like to bring in your Camry for service, Sarah?
SK
Sarah K.
That would be 571 696 3430
Pam
Certainly, can I please have the number associated with vehicle?
SK
Sarah K.
Hey Pam it's Sarah. I would like to schedule an oil change.
Pam
Hi, this is Pam from General Automotive.
Who do I have the pleasure of speaking with today?
SK
Sarah K.
Lorem ipsum dolor sit amet, consectetur adipis elit, sed do eiusmod
Pam
Great! What date and time would you like to bring in your Camry for service, Sarah?
SK
Sarah K.
That would be 571 696 3430
Pam
Certainly, can I please have the number associated with vehicle?
SK
Sarah K.
Hey Pam it's Sarah. I would like to schedule an oil change.
Pam
Hi, this is Pam from General Automotive.
Who do I have the pleasure of speaking with today?
Works with the systems dealers already use
Hundreds of dealerships already run on Pam
Dealers count on Pam for measurable results every month.
Dealers count on Pam for measurable results every month.
Dealers count on Pam for measurable results every month.
$18K+
$18K+
$18K+
Service revenue captured
Service revenue captured
11X
11X
11X
ROI
ROI
66
66
66
Hours saved on calls
Hours saved on calls
127
127
127
Appointments booked
Appointments booked
Hear the Difference With Pam
Hear the Difference With Pam
Hear the Difference With Pam
Clarity. Speed. Human feel. Results.
Clarity. Speed. Human feel. Results.
Clarity. Speed. Human feel. Results.
Answers instantly, books directly, and keeps customers happy
Answers instantly, books directly, and keeps customers happy
Answers instantly, books directly, and keeps customers happy
V.S.
Numa
Slow to answer, clunky, and frustrating for customers
Slow to answer, clunky, and frustrating for customers
Slow to answer, clunky, and frustrating for customers
Ready to hear Pam on your calls?
Ready to hear Pam on your calls?
Ready to hear Pam on your calls?
Pam vs Numa
Pam vs Numa
Pam vs Numa
The Clear Difference
The Clear Difference
The Clear Difference
Features
Voice Quality
Built voice-first. Benchmarked above human agents at Murgado Automotive
Built around the Smart Inbox; voice is one channel feeding it
Voice Quality
Built voice-first. Benchmarked above human agents at Murgado Automotive
Built around the Smart Inbox; voice is one channel feeding it
Voice Quality
Built voice-first. Benchmarked above human agents at Murgado Automotive
Pam
Built around the Smart Inbox; voice is one channel feeding it
Numa
Sales Coverage
Captures inbound sales intent and runs outbound sales follow-up
Product copy centers on fixed ops and CSI
Sales Coverage
Captures inbound sales intent and runs outbound sales follow-up
Product copy centers on fixed ops and CSI
Sales Coverage
Captures inbound sales intent and runs outbound sales follow-up
Pam
Product copy centers on fixed ops and CSI
Numa
Outbound Breadth
Retention, Recall, Lost Customer, and Declined Service campaigns, plus custom, over voice and SMS
Opportunities runs outbound service marketing (claim: 31% cold-to-booked)
Outbound Breadth
Retention, Recall, Lost Customer, and Declined Service campaigns, plus custom, over voice and SMS
Opportunities runs outbound service marketing (claim: 31% cold-to-booked)
Outbound Breadth
Retention, Recall, Lost Customer, and Declined Service campaigns, plus custom, over voice and SMS
Pam
Opportunities runs outbound service marketing (claim: 31% cold-to-booked)
Numa
Proof You Can Visit
Raceway Nissan grew from 400 to 760 repair orders a month with Pam
Platform-scale claims: 300M+ calls, 100M+ appointments (claims)
Proof You Can Visit
Raceway Nissan grew from 400 to 760 repair orders a month with Pam
Platform-scale claims: 300M+ calls, 100M+ appointments (claims)
Proof You Can Visit
Raceway Nissan grew from 400 to 760 repair orders a month with Pam
Pam
Platform-scale claims: 300M+ calls, 100M+ appointments (claims)
Numa
Scheduler Depth
14+ scheduler integrations. DealerFX's Preferred Voice AI Partner
Integrates with major DMS and scheduler systems
Scheduler Depth
14+ scheduler integrations. DealerFX's Preferred Voice AI Partner
Integrates with major DMS and scheduler systems
Scheduler Depth
14+ scheduler integrations. DealerFX's Preferred Voice AI Partner
Pam
Integrates with major DMS and scheduler systems
Numa
Onboarding
Under 7 days from onboarding to go-live, with a dedicated team
Onboarding timeline not published (verify before publish)
Onboarding
Under 7 days from onboarding to go-live, with a dedicated team
Onboarding timeline not published (verify before publish)
Onboarding
Under 7 days from onboarding to go-live, with a dedicated team
Pam
Onboarding timeline not published (verify before publish)
Numa
Retention
95% of dealers stay with Pam
Retention rate not published (verify before publish)
Retention
95% of dealers stay with Pam
Retention rate not published (verify before publish)
Retention
95% of dealers stay with Pam
Pam
Retention rate not published (verify before publish)
Numa
Ready to hear Pam on your calls?
Pam Delivers What Others Promise
Pam Delivers What Others Promise
Pam Delivers What Others Promise
Always-on AI with the support and service dealers actually need.
Always-on AI with the support and service dealers actually need.
Always-on AI with the support and service dealers actually need.
95%
95%
95%
of Dealers stay with us
of Dealers stay with us
24/7
24/7
24/7
Full-stack support
Full-stack support
< 7 Days
< 7 Days
< 7 Days
From onboarding to go-live
From onboarding to go-live
"I've tried Numa, it wasn't real AI. Pam is real AI."
"I've tried Numa, it wasn't real AI. Pam is real AI."
"I've tried Numa, it wasn't real AI. Pam is real AI."
Ali Ahmed - Dealer Principal
Atlantic Coast Automotive Group
Ali Ahmed - Dealer Principal
Atlantic Coast Automotive Group
Ali Ahmed - Dealer Principal
Atlantic Coast Automotive Group
Testimonials
What Dealers Are Saying About Pam
What Dealers Are Saying About Pam
What Dealers Are Saying About Pam
"We benchmarked PAM against other AI solutions and not only did PAM outperform them, it even outperformed our human agents."
Richard Bustillo
Murgado Automotive
"PAM is real AI. We are proud to make PAM the AI of choice for our dealerships, and we cannot wait to see what PAM offers us next."
Ali Ahmed
Atlantic Coast Automotive
"PAM completely sets all service appointments, confirms exactly what the customer wants, sends the customer a follow-up text, and logs the appointment directly into XTime. Our appointments are way up and CSI is increased not diminished. I highly recommend you check this out."
Kevin Farrish
Farrish Automotive
“PAM solved our age-old phone problem. Instead of voicemail or hold queues, customers now get a real conversation—and that makes relationships better.”
Bill Knight
Dealer Principal, Bill Knight Auto Group
“We’ve grown together with PAM. The efficiency keeps getting better, and I’d rank PAM among the top-tier AI solutions today.”
Donell Cruz
Fixed Ops Director, Rick Case Auto Group
“I was skeptical at first, but PAM hasn’t replaced my team—it’s made them stronger. PAM handles inbound calls while my BDC focuses on outbound opportunities.”
Brandon Barrett
BDC Director, Mahalak Auto Group
“At Buckhead, PAM replaced the need for multiple receptionists. High availability with no extra headcount—that’s major savings.”
Peter Bartlett
CTO, Hennessy Auto Group
"We benchmarked PAM against other AI solutions and not only did PAM outperform them, it even outperformed our human agents."
Richard Bustillo
Murgado Automotive
"PAM is real AI. We are proud to make PAM the AI of choice for our dealerships, and we cannot wait to see what PAM offers us next."
Ali Ahmed
Atlantic Coast Automotive
"PAM completely sets all service appointments, confirms exactly what the customer wants, sends the customer a follow-up text, and logs the appointment directly into XTime. Our appointments are way up and CSI is increased not diminished. I highly recommend you check this out."
Kevin Farrish
Farrish Automotive
“PAM solved our age-old phone problem. Instead of voicemail or hold queues, customers now get a real conversation—and that makes relationships better.”
Bill Knight
Dealer Principal, Bill Knight Auto Group
“We’ve grown together with PAM. The efficiency keeps getting better, and I’d rank PAM among the top-tier AI solutions today.”
Donell Cruz
Fixed Ops Director, Rick Case Auto Group
“I was skeptical at first, but PAM hasn’t replaced my team—it’s made them stronger. PAM handles inbound calls while my BDC focuses on outbound opportunities.”
Brandon Barrett
BDC Director, Mahalak Auto Group
“At Buckhead, PAM replaced the need for multiple receptionists. High availability with no extra headcount—that’s major savings.”
Peter Bartlett
CTO, Hennessy Auto Group
"We benchmarked PAM against other AI solutions and not only did PAM outperform them, it even outperformed our human agents."
Richard Bustillo
Murgado Automotive
"PAM is real AI. We are proud to make PAM the AI of choice for our dealerships, and we cannot wait to see what PAM offers us next."
Ali Ahmed
Atlantic Coast Automotive
"PAM completely sets all service appointments, confirms exactly what the customer wants, sends the customer a follow-up text, and logs the appointment directly into XTime. Our appointments are way up and CSI is increased not diminished. I highly recommend you check this out."
Kevin Farrish
Farrish Automotive
“PAM solved our age-old phone problem. Instead of voicemail or hold queues, customers now get a real conversation—and that makes relationships better.”
Bill Knight
Dealer Principal, Bill Knight Auto Group
“We’ve grown together with PAM. The efficiency keeps getting better, and I’d rank PAM among the top-tier AI solutions today.”
Donell Cruz
Fixed Ops Director, Rick Case Auto Group
“I was skeptical at first, but PAM hasn’t replaced my team—it’s made them stronger. PAM handles inbound calls while my BDC focuses on outbound opportunities.”
Brandon Barrett
BDC Director, Mahalak Auto Group
“At Buckhead, PAM replaced the need for multiple receptionists. High availability with no extra headcount—that’s major savings.”
Peter Bartlett
CTO, Hennessy Auto Group
Hear Pam at Work
Three Calls, Handled End to End
Three Calls, Handled End to End
Three Calls, Handled End to End
Service Call with Pam
Service Call with Pam
Service Call with Pam
Instant scheduling without waiting on hold.
Instant scheduling without waiting on hold.
Sales Call with Pam
Sales Call with Pam
Sales Call with Pam
Seamless handoff that keeps leads engaged.
Seamless handoff that keeps leads engaged.
Outbound Call With Pam
Outbound Call With Pam
Outbound Call With Pam
Proactive outreach for recalls, reminders, and loyalty campaigns.
FAQs
Everything You Need to Know
Everything You Need to Know
Everything You Need to Know
What makes Pam different?
What makes Pam different?
What makes Pam different?
Does Pam integrate with the systems we already use?
Does Pam integrate with the systems we already use?
Does Pam integrate with the systems we already use?
How fast can we get started with Pam?
How fast can we get started with Pam?
How fast can we get started with Pam?
Is Pam available after hours and on weekends?
Is Pam available after hours and on weekends?
Is Pam available after hours and on weekends?
Does Pam handle both service and sales?
Does Pam handle both service and sales?
Does Pam handle both service and sales?
Ready to See Pam in Action?
Book a demo today and see why hundreds of dealerships hire Pam to capture more revenue, day and night.
Ready to See Pam in Action?
Book a demo today and see why hundreds of dealerships hire Pam to capture more revenue, day and night.
Pam is the AI Workforce for Car Dealerships.
© 2026 Dream Lab AI Inc. All Rights Reserved.
