Trusted by Hundreds of Dealers

Why Dealers Choose Pam Over Podium

Why Dealers Choose Pam Over Podium

Podium answers web leads with text. Pam answers the phone, where service revenue lives.

Pam works harder for you. Booking more service appointments. Filling more test drives. Capturing more revenue. Delivering the core functionality today's dealerships run on.

Pam is always on, answering calls, booking appointments, and following up so no customer slips through the cracks.

Pam answers the phone. Service revenue starts on a live call, not a web form.

Pam is auto-only. Built for car dealerships, not 10,000 businesses across every industry.

Pam works with your team. Your advisors and BDC get backup, not a replacement-math pitch.

SK

Sarah K.

Tomorrow at 9 AM works great for me.

Pam

Great! What date and time would you like to bring in your Camry for service, Sarah?

SK

Sarah K.

That would be 571 696 3430

Pam

Certainly, can I please have the number associated with vehicle?

SK

Sarah K.

Hey Pam it's Sarah. I would like to schedule an oil change.

Pam

Hi, this is Pam from General Automotive.

Who do I have the pleasure of speaking with today?


SK

Sarah K.

Lorem ipsum dolor sit amet, consectetur adipis elit, sed do eiusmod

Pam

Great! What date and time would you like to bring in your Camry for service, Sarah?

SK

Sarah K.

That would be 571 696 3430

Pam

Certainly, can I please have the number associated with vehicle?

SK

Sarah K.

Hey Pam it's Sarah. I would like to schedule an oil change.

Pam

Hi, this is Pam from General Automotive.

Who do I have the pleasure of speaking with today?

SK

Sarah K.

Lorem ipsum dolor sit amet, consectetur adipis elit, sed do eiusmod

Pam

Great! What date and time would you like to bring in your Camry for service, Sarah?

SK

Sarah K.

That would be 571 696 3430

Pam

Certainly, can I please have the number associated with vehicle?

SK

Sarah K.

Hey Pam it's Sarah. I would like to schedule an oil change.

Pam

Hi, this is Pam from General Automotive.

Who do I have the pleasure of speaking with today?

Works with the systems dealers already use

Hundreds of dealerships already run on Pam

Dealers count on Pam for measurable results every month.

Dealers count on Pam for measurable results every month.

Dealers count on Pam for measurable results every month.

$18K+

$18K+

$18K+

Service revenue captured

Service revenue captured

11X

11X

11X

ROI

ROI

66

66

66

Hours saved on calls

Hours saved on calls

127

127

127

Appointments booked

Appointments booked

Hear the Difference With Pam

Hear the Difference With Pam

Hear the Difference With Pam

Clarity. Speed. Human feel. Results.

Clarity. Speed. Human feel. Results.

Clarity. Speed. Human feel. Results.

Answers instantly, books directly, and keeps customers happy

Answers instantly, books directly, and keeps customers happy

Answers instantly, books directly, and keeps customers happy

V.S.

Podium

Text replies and callbacks while the customer waits on the phone

Text replies and callbacks while the customer waits on the phone

Text replies and callbacks while the customer waits on the phone

Ready to hear Pam on your calls?

Ready to hear Pam on your calls?

Ready to hear Pam on your calls?

Two ways to answer the phone

A Receptionist, or a Workforce

The old way

An inbound-only answering bot

Answers the inbound call, then waits for the next one
Outbound is manual: lists worked by hand, when staff have time
Overflow, after-hours, and weekend calls go to voicemail
One more tool to log into, bolted onto the phone system
With Pam

Your AI Workforce for the dealership

Receptionist Agent answers every call live, 24/7 in English and Spanish
Outbound Marketing Agent works Retention, Recall, Lost Customer, and Declined Service over voice and SMS
Books straight into your service scheduler during the call
A hired workforce that works with your advisors and BDC, not instead of them
Receptionist Agent
Outbound Marketing Agent
The Clear Difference

Pam vs Podium

Pam
Podium
Voice-First AI
Automotive Focus
Outbound Campaigns
Team Fit
Scheduler Depth
Voice is the foundation. Answers, books, and follows up on live calls 24/7
Built only for car dealerships
Retention, Recall, Lost Customer, and Declined Service over voice and SMS
Works alongside your advisors and BDC
14+ scheduler integrations. DealerFX Preferred Voice AI Partner
Text and web-lead response first; voice is one channel among text, web, and social
One platform serving 10,000+ businesses across industries
Text-led revenue marketing
Openly markets BDC headcount replacement and salary savings
Native CRM and DMS integrations; FordDirect program

Pam Delivers What Others Promise

Pam Delivers What Others Promise

Pam Delivers What Others Promise

Always-on AI with the support and service dealers actually need.

Always-on AI with the support and service dealers actually need.

Always-on AI with the support and service dealers actually need.

95%

95%

95%

of Dealers stay with us

of Dealers stay with us

24/7

24/7

24/7

Full-stack support

Full-stack support

< 7 Days

< 7 Days

< 7 Days

From onboarding to go-live

From onboarding to go-live

"The biggest no-brainer in the car business."

"The biggest no-brainer in the car business."

"The biggest no-brainer in the car business."

Jason Curnyn
General Manager, Raceway Nissan

Jason Curnyn
General Manager, Raceway Nissan

Jason Curnyn
General Manager, Raceway Nissan

Testimonials

What Dealers Are Saying About Pam

What Dealers Are Saying About Pam

What Dealers Are Saying About Pam

"We benchmarked PAM against other AI solutions and not only did PAM outperform them, it even outperformed our human agents."

A man in a suit smiling

Richard Bustillo

Murgado Automotive

"PAM is real AI. We are proud to make PAM the AI of choice for our dealerships, and we cannot wait to see what PAM offers us next."

A man smiling for a photo

Ali Ahmed

Atlantic Coast Automotive

"PAM completely sets all service appointments, confirms exactly what the customer wants, sends the customer a follow-up text, and logs the appointment directly into XTime. Our appointments are way up and CSI is increased not diminished. I highly recommend you check this out."

A man smiling for a photo

Kevin Farrish

Farrish Automotive

“PAM solved our age-old phone problem. Instead of voicemail or hold queues, customers now get a real conversation—and that makes relationships better.”

A man in a suit smiling

Bill Knight

Dealer Principal, Bill Knight Auto Group

“We’ve grown together with PAM. The efficiency keeps getting better, and I’d rank PAM among the top-tier AI solutions today.”

A man in a suit smiling

Donell Cruz

Fixed Ops Director, Rick Case Auto Group

“I was skeptical at first, but PAM hasn’t replaced my team—it’s made them stronger. PAM handles inbound calls while my BDC focuses on outbound opportunities.”

A man in a suit smiling

Brandon Barrett

BDC Director, Mahalak Auto Group

“At Buckhead, PAM replaced the need for multiple receptionists. High availability with no extra headcount—that’s major savings.”

A man in a suit smiling

Peter Bartlett

CTO, Hennessy Auto Group

"We benchmarked PAM against other AI solutions and not only did PAM outperform them, it even outperformed our human agents."

A man in a suit smiling
A man in a suit smiling

Richard Bustillo

Murgado Automotive

"PAM is real AI. We are proud to make PAM the AI of choice for our dealerships, and we cannot wait to see what PAM offers us next."

A man smiling for a photo

Ali Ahmed

Atlantic Coast Automotive

"PAM completely sets all service appointments, confirms exactly what the customer wants, sends the customer a follow-up text, and logs the appointment directly into XTime. Our appointments are way up and CSI is increased not diminished. I highly recommend you check this out."

A man smiling for a photo

Kevin Farrish

Farrish Automotive

“PAM solved our age-old phone problem. Instead of voicemail or hold queues, customers now get a real conversation—and that makes relationships better.”

A man in a suit smiling

Bill Knight

Dealer Principal, Bill Knight Auto Group

“We’ve grown together with PAM. The efficiency keeps getting better, and I’d rank PAM among the top-tier AI solutions today.”

A man in a suit smiling

Donell Cruz

Fixed Ops Director, Rick Case Auto Group

“I was skeptical at first, but PAM hasn’t replaced my team—it’s made them stronger. PAM handles inbound calls while my BDC focuses on outbound opportunities.”

A man in a suit smiling

Brandon Barrett

BDC Director, Mahalak Auto Group

“At Buckhead, PAM replaced the need for multiple receptionists. High availability with no extra headcount—that’s major savings.”

A man in a suit smiling

Peter Bartlett

CTO, Hennessy Auto Group

"We benchmarked PAM against other AI solutions and not only did PAM outperform them, it even outperformed our human agents."

A man in a suit smiling
A man in a suit smiling

Richard Bustillo

Murgado Automotive

"PAM is real AI. We are proud to make PAM the AI of choice for our dealerships, and we cannot wait to see what PAM offers us next."

A man smiling for a photo

Ali Ahmed

Atlantic Coast Automotive

"PAM completely sets all service appointments, confirms exactly what the customer wants, sends the customer a follow-up text, and logs the appointment directly into XTime. Our appointments are way up and CSI is increased not diminished. I highly recommend you check this out."

A man smiling for a photo

Kevin Farrish

Farrish Automotive

“PAM solved our age-old phone problem. Instead of voicemail or hold queues, customers now get a real conversation—and that makes relationships better.”

A man in a suit smiling

Bill Knight

Dealer Principal, Bill Knight Auto Group

“We’ve grown together with PAM. The efficiency keeps getting better, and I’d rank PAM among the top-tier AI solutions today.”

A man in a suit smiling

Donell Cruz

Fixed Ops Director, Rick Case Auto Group

“I was skeptical at first, but PAM hasn’t replaced my team—it’s made them stronger. PAM handles inbound calls while my BDC focuses on outbound opportunities.”

A man in a suit smiling

Brandon Barrett

BDC Director, Mahalak Auto Group

“At Buckhead, PAM replaced the need for multiple receptionists. High availability with no extra headcount—that’s major savings.”

A man in a suit smiling

Peter Bartlett

CTO, Hennessy Auto Group

Hear Pam at Work

Pam Handles the Calls Podium Misses

Pam Handles the Calls Podium Misses

Pam Handles the Calls Podium Misses

Service Call with Pam

Service Call with Pam

Service Call with Pam

Instant scheduling without waiting on hold.

Instant scheduling without waiting on hold.

Sales Call with Pam

Sales Call with Pam

Sales Call with Pam

Seamless handoff that keeps leads engaged.

Seamless handoff that keeps leads engaged.

Outbound Call With Pam

Outbound Call With Pam

Outbound Call With Pam

Proactive outreach for recalls, reminders, and loyalty campaigns.

FAQs

Everything You Need to Know

Everything You Need to Know

Everything You Need to Know

What makes Pam different?

What makes Pam different?

What makes Pam different?

Does Pam integrate with the systems we already use?

Does Pam integrate with the systems we already use?

Does Pam integrate with the systems we already use?

How fast can we get started with Pam?

How fast can we get started with Pam?

How fast can we get started with Pam?

Is Pam available after hours and on weekends?

Is Pam available after hours and on weekends?

Is Pam available after hours and on weekends?

Does Pam handle both service and sales?

Does Pam handle both service and sales?

Does Pam handle both service and sales?

Ready to See Pam in Action?

Book a demo today and see why hundreds of dealerships hire Pam to capture more revenue, day and night.

Ready to See Pam in Action?

Book a demo today and see why hundreds of dealerships hire Pam to capture more revenue, day and night.

Pam is the AI Workforce for Car Dealerships.

© 2026 Dream Lab AI Inc. All Rights Reserved.

Pam is the AI Workforce for Car Dealerships.

© 2026 Dream Lab AI Inc. All Rights Reserved.