Outbound Marketing Agent

Turn customer lists into appointments.

Turn customer lists into appointments.

Outbound Marketing Agent works the customers your team should be reaching. Give Pam the list, choose the campaign, and launch voice and text follow-up in minutes. Pam keeps working until appointments hit your scheduler.

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THE REALITY

The opportunity is already
in your store

The opportunity is already in your store

Every dealership has lists that should be worked more consistently. They're sitting in your DMS.

Every dealership has lists that should be worked more consistently. They're sitting in your DMS.

HOW IT WORKS

First appointment in 24 hours

First appointment in 24 hours

Pam gets to work fast. Launch a campaign, and she starts reaching customers by voice and text, following up with up to six touchpoints per VIN until interest turns into appointments booked directly into your scheduler.

01
01

Pick the list

Start with the customers your team knows should be contacted.

Pick the list

Start with the customers your team knows should be contacted.

02
02

Choose the campaign

Run recall, service reminder, declined service, lost customer, retention, equity, or custom outreach.

Choose the campaign

Run recall, service reminder, declined service, lost customer, retention, equity, or custom outreach.

03
03

Set the outreach path

Choose the voice, text, timing, and follow-up rules for the campaign.

Set the outreach path

Choose the voice, text, timing, and follow-up rules for the campaign.

04
04

Pam works the list

Pam reaches out, handles responses, answers campaign questions, and keeps follow-up moving.

Pam works the list

Pam reaches out, handles responses, answers campaign questions, and keeps follow-up moving.

05
05

Appointments booked

Pam books the appointment directly into your system. When the conversation needs a person, she hands it to your team with the context.

Appointments booked

Pam books the appointment directly into your system. When the conversation needs a person, she hands it to your team with the context.

06
06

See the results

Your team can track engagement, appointments, conversations, and follow-up needs.

See the results

Your team can track engagement, appointments, conversations, and follow-up needs.

HUMAN LEVERAGE

No more untouched lists

No More
Untouched Lists

If you handed your team a list of 2,000 customers to call, how long would it take to work the whole thing? Pam handles the repeatable calling and texting, so your advisors and BDC reps can spend their time with customers who need a person.

Manual dialing comes off the desk.

Your team stops spending hours calling through the same list by hand.

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Manual dialing comes off the desk.

Your team stops spending hours calling through the same list by hand.

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The list does not wait for a slow day.

Pam keeps outreach moving while your staff handles the lane, phones, and customers in front of them.

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The list does not wait for a slow day.

Pam keeps outreach moving while your staff handles the lane, phones, and customers in front of them.

More customers actually get reached.

Calling and texting happen consistently, not only when someone has spare time. What historically would've taken months can now happen in a fraction of the time.

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More customers actually get reached.

Calling and texting happen consistently, not only when someone has spare time. What historically would've taken months can now happen in a fraction of the time.

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Ready customers get booked.

When a customer is ready, Pam books the appointment directly into your system.

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Ready customers get booked.

When a customer is ready, Pam books the appointment directly into your system.

Your people handle the human moments.

When the conversation needs a person, Pam hands it to your team with context.

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Your people handle the human moments.

When the conversation needs a person, Pam hands it to your team with context.

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Managers see what came back.

Track who engaged, what booked, what was handed off, and what still needs attention.

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Managers see what came back.

Track who engaged, what booked, what was handed off, and what still needs attention.

THE SOLUTION

Work the lists that drive revenue

Work the lists that drive revenue

Your lists keep growing. Thousands of customers, not enough time for even one real touch. Outbound Marketing Agent works them at scale across voice and text, with up to six touchpoints per VIN, turning customer interest into booked appointments.

Retention

Recall

Lost Customer

Bring customers back before they drift.

Pam reaches customers between visits, books service, and helps keep your store connected after the last RO.

Listen to Pam

Recall

Reach customers with open recalls and help move them toward scheduling.

Listen to Pam

Lost Customer

Re-engage customers who have not been back.

Listen to Pam

Declined Services

Follow up on recommended work customers left behind.

Listen to Pam

Retention

Recall

Lost Customer

Bring customers back before they drift.

Pam reaches customers between visits, books service, and helps keep your store connected after the last RO.

Listen to Pam

Recall

Reach customers with open recalls and help move them toward scheduling.

Listen to Pam

Lost Customer

Re-engage customers who have not been back.

Listen to Pam

Declined Services

Follow up on recommended work customers left behind.

Listen to Pam

VOICE & TEXT

One touch is not a campaign

One touch is not a campaign

Most customers do not respond to the first message or call. Pam can make up to six touchpoints per VIN across voice and text, giving each campaign the follow-up it needs to turn interest into booked appointments.

Text

Fast, clear follow-up for reminders, confirmations, links, and customers who prefer to respond on their own time.

Voice

Natural conversation that feels human, helps answer customer questions, and turns interest into booked appointments.

DEALER CONTROLS

Put Pam to work on your terms

Put Pam to work on your terms

Outbound should not feel like uncontrolled blasting. Outbound should feel targeted, intentional, and accountable.

Receptionist Agent is not about taking the BDC out of the customer experience. It is about giving the BDC cleaner work.

Pam can handle straightforward service booking, approved questions, routing, and context capture. When a customer needs a person, Pam Console gives your team the customer, the conversation, and the next action.

You Decide

The list to work on

The campaign type

The direction of the message

The voice and/or text path

What gets approved

Pam Executes

Reaches customers on the chosen path

Handles the conversation and follow-up

Captures intent and next steps

Routes interested customers back

Reports what came back

You Decide

The list to work on

The campaign type

The direction of the message

The voice and/or text path

What gets approved

Pam Executes

Reaches customers on the chosen path

Handles the conversation and follow-up

Captures intent and next steps

Routes interested customers back

Reports what came back

PROOF

From untapped lists to results

From untapped lists to results

A mid-size Toyota store used Pam to run service reminder and follow-up campaigns across voice and text, reaching customers consistently without putting the whole lift on the BDC.

258

Appointments booked

1,259

Customers engaged

37

%

Engagement Rate

TESTIMONIALS

Dealers feel it on the phones

Dealers feel it on the phones

Questions answered

What kinds of lists can Pam help work?

Does Pam call or text customers?

Is this just a blast campaign?

What about consent and TCPA?

How many touchpoints does Pam make per customer?

What happens when a customer is interested?

What happens when a customer is interested?

How does this help our BDC or service team?

Who is responsible for consent?

Is this just a blast campaign?

How quickly can we launch a campaign?

Can I upload my own list or target specific customers?

What kinds of lists can Pam help work?

Does Pam call or text customers?

Is this just a blast campaign?

What about consent and TCPA?

How many touchpoints does Pam make per customer?

What happens when a customer is interested?

What happens when a customer is interested?

How does this help our BDC or service team?

Who is responsible for consent?

Is this just a blast campaign?

How quickly can we launch a campaign?

Can I upload my own list or target specific customers?

Show us one list.
We'll show you how Pam works it.

Bring a recall list, declined service list, lost customer list, retention list, or equity mining list. Outbound Marketing Agent will show you how consistent voice or text follow-up can work without asking your team to manually carry every touch.

Book a Demo