Customer experience

What languages can dealership AI use on calls and texts?

Dealership AI can support multiple languages, but the available languages depend on the provider and whether your customer calls or texts. Check phone and text coverage separately, including whether a customer can switch languages during a conversation.

For example, Pam’s Receptionist Agent supports English and Spanish on calls, with switching between those languages during the conversation. Incoming texts support English, Spanish, and Mandarin. With Pam, Mandarin is supported for incoming texts only, so your store should keep that distinction clear when reviewing language coverage.

Explore phone and text language coverage